Arrow’s Story

In 1998 with the formation of SIS Strategic Information Systems. Bruce Burman and Lyndon Lobo, the company’s founders, recognized a longstanding lack of hardware and software options for Alberta’s First Nations, Métis and rural communities. In 2005, the company expanded to provide residential and business Broadband services to these underserviced areas. Arrow came to be in 2012 following a partnership agreement between SIS and First Nation Technology Services Advisory Group Inc. Arrow grew to be one of the largest First Nations-led companies is Alberta.

Following the partnership, Arrow began providing fiber optic connections in order to better service their towers and business customers. Since 2015, over 500km of fibre infrastructure has been placed to meet customer needs for high speed service.

Arrow now provides broadband services to 73 communities across Alberta, 49 of which are First Nations communities or Metis Settlements and 24 of which are rural towns. Arrow remains committed to providing managed IT services for all our communities.

Our Partnership

First Nations Technical Advisory Group (TSAG) acquired 51% of our original company Strategic Information Systems (SIS) when TSAG and SIS partnered in May 2012.

This move created a name change to ATG Arrow Technology Group Limited Partnership (Arrow) and more importantly it combined our complementary strengths, diverse networks and shared missions, to create a larger, stronger, more technically diversified company with a broad array of products and services. Our companies are now better positioned to grow and provide greater value to our respective customer base. We do this by expanding technology, gateway, wireless and fiber services.

History Of TSAG/SIS

First Nations Technical Advisory Group (TSAG)

TSAG’s history began in 1996 to develop, build and deliver core technical services to First Nation Communities in Alberta. On November 19, 1996 TSAG received its mandate from the Chiefs of Alberta at the Chiefs Summit V.

FNATSAG opened its doors in January 1998.

  • In 1996 the first Chiefs Steering Committee was formed and served by:
  • Chairman was Chief John Shirt, Saddle Lake First Nation
  • Chief Stanley Arcand, Alexander First Nation
  • Chief Paul Chiniquay, Chiniki First Nation
  • Chief Walter Janvier, Chipewyan Prairie First Nation
  • Chief James Ahnassay, Dene Tha’ First Nation

January 4th, 2000 Vaughn Paul joined TSAG as CEO.

TSAG was among the first organizations to focus on providing technical services and training for First Nations in the Treaty 6, Treaty 7, and Treaty 8 in Alberta, TSAG specializes in public works and community facilities, and environmental management. Today TSAG offers over 12 specialized programs and services to assist First Nation communities in achieving and maintaining high standards in all these specialized areas. The Group continues to strive for delivering better solutions with greater benefits, to providing community members with a solid foundation for healthy living.

TSAG’s success and growth over more than a decade two decades of service is attributable to the hard work and dedication of the TSAG Staff, Chief’s Steering Committees, and Board of Directors, both past and present.

Learn more about TSAG here

SIS Strategic Information Systems Inc. (SIS)

Lyndon Lobo and Bruce Burman formed SIS in 1998 to support the Information Technology requirements of First Nation and Métis clients in Alberta. Through meetings with clients, Lyndon and Bruce came to understand the unique problems and issues related to the client’s technology requirements. Our mission is to bring practical and innovative solutions to resolve the client’s problems discussed in a simple straightforward manner.

SIS specialized in providing integrated technology solutions to Education, Band Administration, Health Services, Social Services, and Economic Development ​Departments. We have installed and maintained over 500 Local Area Networks (LAN’s) in schools, band offices and health centers across Canada.

SIS offer end-to-end solutions starting with technology plans, procurement, equipment installation, user training, and finally comprehensive maintenance support.

Arrow Technology Group

Arrow Technology Group is an IT service provider for companies and First Nations Communities operating throughout Alberta under different sister companies since 1998.

We offer a creative, professional and cost effective ONE STOP IT SOLUTIONS to fulfill business growth and varied IT needs of our clients. We build a solid and respected business by specializing in providing IT Consulting Services, Data Center Services and Maintenance and Support; expand gateway, wireless and fiber services.

Arrow Technology Group uses today’s increasingly complex and sophisticated Information Technologies to provide professional IT services and expertise that enables our clients to achieve their business and community growth.

Mission Statement

Arrow is committed to the following:
Provide dependable and integrated information technology solutions coupled with full on-site technical assistance.
  • Provide quality consulting services – technical, clinical and/or business – that will keep our clients systems strategies set on the road to the future.
  • Build capacity within First Nations for the use Information Technology and for their participation in the technology business sector.

Arrow Vision

In the constantly changing environment in which we operate, Arrow has learned to grow and evolve to meet the changing needs of our clients. Our success is geared entirely to the success of our clients; thus we guide our business based on the following premises:

  • Provide dependable and integrated information systems coupled with full on-site technical assistance.
  • Provide consulting services, both technical and managerial, that will keep our clients systems strategies set on the road to the future.
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Customer Portal

Santa Fe Plaza-18236 102 Ave
Edmonton, Alberta

Phone: (780) 701-4050
Fax: (780) 451-6050