Arrow’s Story

In 1998 with the formation of SIS Strategic Information Systems. Bruce Burman and Lyndon Lobo, the company’s founders, recognized a longstanding lack of hardware and software options for Alberta’s First Nations, Métis and rural communities. In 2005, the company expanded to provide residential and business Broadband services to these underserviced areas. Arrow came to be in 2012 following a partnership agreement between SIS and First Nation Technology Services Advisory Group Inc. Arrow grew to be one of the largest First Nations-led companies is Alberta.

Following the partnership, Arrow began providing fiber optic connections in order to better service their towers and business customers. Since 2015, over 500km of fibre infrastructure has been placed to meet customer needs for high speed service.

Arrow now provides broadband services to 73 communities across Alberta, 49 of which are First Nations communities or Metis Settlements and 24 of which are rural towns. Arrow remains committed to providing managed IT services for all our communities.

Our Partnership

First Nations Technical Advisory Group (TSAG) acquired 51% of our original company Strategic Information Systems (SIS) when TSAG and SIS partnered in May 2012.

This move created a name change to ATG Arrow Technology Group Limited Partnership (Arrow) and more importantly it combined our complementary strengths, diverse networks and shared missions, to create a larger, stronger, more technically diversified company with a broad array of products and services. Our companies are now better positioned to grow and provide greater value to our respective customer base. We do this by expanding technology, gateway, wireless and fiber services.

History Of TSAG/SIS

First Nations Technical Advisory Group (TSAG)

TSAG’s history began in 1996 to develop, build and deliver core technical services to First Nation Communities in Alberta. On November 19, 1996 TSAG received its mandate from the Chiefs of Alberta at the Chiefs Summit V.

FNATSAG opened its doors in January 1998.

  • In 1996 the first Chiefs Steering Committee was formed and served by:
  • Chairman was Chief John Shirt, Saddle Lake First Nation
  • Chief Stanley Arcand, Alexander First Nation
  • Chief Paul Chiniquay, Chiniki First Nation
  • Chief Walter Janvier, Chipewyan Prairie First Nation
  • Chief James Ahnassay, Dene Tha’ First Nation

January 4th, 2000 Vaughn Paul joined TSAG as CEO.

TSAG was among the first organizations to focus on providing technical services and training for First Nations in the Treaty 6, Treaty 7, and Treaty 8 in Alberta, TSAG specializes in public works and community facilities, and environmental management. Today TSAG offers over 12 specialized programs and services to assist First Nation communities in achieving and maintaining high standards in all these specialized areas. The Group continues to strive for delivering better solutions with greater benefits, to providing community members with a solid foundation for healthy living.

TSAG’s success and growth over more than a decade two decades of service is attributable to the hard work and dedication of the TSAG Staff, Chief’s Steering Committees, and Board of Directors, both past and present.

Learn more about TSAG here

SIS Strategic Information Systems Inc. (SIS)

Lyndon Lobo and Bruce Burman formed SIS in 1998 to support the Information Technology requirements of First Nation and Métis clients in Alberta. Through meetings with clients, Lyndon and Bruce came to understand the unique problems and issues related to the client’s technology requirements. Our mission is to bring practical and innovative solutions to resolve the client’s problems discussed in a simple straightforward manner.

SIS specialized in providing integrated technology solutions to Education, Band Administration, Health Services, Social Services, and Economic Development ​Departments. We have installed and maintained over 500 Local Area Networks (LAN’s) in schools, band offices and health centers across Canada.

SIS offer end-to-end solutions starting with technology plans, procurement, equipment installation, user training, and finally comprehensive maintenance support.

Arrow Technology Group

Arrow Technology Group is an IT service provider for companies and First Nations Communities operating throughout Alberta under different sister companies since 1998.

We offer a creative, professional and cost effective ONE STOP IT SOLUTIONS to fulfill business growth and varied IT needs of our clients. We build a solid and respected business by specializing in providing IT Consulting Services, Data Center Services and Maintenance and Support; expand gateway, wireless and fiber services.

Arrow Technology Group uses today’s increasingly complex and sophisticated Information Technologies to provide professional IT services and expertise that enables our clients to achieve their business and community growth.

Mission Statement

At Arrow Technology Group (, our mission is to empower businesses/communities through innovative and tailored technology solutions, with a special focus on revolutionizing connectivity through fiber and broadband solutions. We are dedicated to delivering cutting-edge IT services and products that drive efficiency, foster growth, and enhance overall business performance.
Committed to integrity, collaboration, and client success, we strive to be a trusted partner in navigating the ever-evolving landscape of technology. Our relentless pursuit of excellence, coupled with a passion for client satisfaction, defines our commitment to shaping a future where technology, especially in the realm of fiber and broadband, transforms possibilities into realities.

Arrow Vision

At Arrow Technology Group (, our vision is to be a pioneering force in shaping the digital future, where connectivity is seamless, technology is a catalyst for innovation, and businesses thrive on the cutting edge of possibility. We envision a world where our expertise in fiber and broadband solutions propels industries forward, creating a dynamic landscape of opportunities for our clients.

Guided by a commitment to excellence, integrity, and sustainable growth, we strive to be the foremost provider of transformative technology services. Through strategic partnerships and a relentless pursuit of advancements, we aim to be the trusted architects of a connected tomorrow, where the potential of technology knows no bounds.

Arrow Values

At Arrow Technology Group, we are driven by a set of core values that define who we are and guide everything we do:

  • Innovation: We embrace the spirit of innovation, constantly seeking new and better ways to leverage technology to empower businesses and individuals.

  • Integrity: We conduct ourselves with the highest level of integrity, always acting ethically and transparently in our interactions with clients, partners, and team members.

  • Customer-Centric Approach: Our customers are at the heart of everything we do. We are dedicated to understanding their needs and delivering solutions that exceed their expectations.

  • Collaboration: We believe in the power of collaboration. By working closely with our clients and fostering a collaborative internal culture, we achieve shared success.

  • Adaptability: In the fast-paced world of technology, we remain adaptable and responsive, staying ahead of industry trends to provide our clients with cutting-edge solutions.

  • Excellence: We strive for excellence in all aspects of our work, from the quality of our products and services to the professionalism of our team.

  • Community Impact: Beyond business success, we are committed to making a positive impact in the communities we serve, supporting initiatives that promote education, diversity, and social responsibility.

These values guide our decisions and actions as we continue to be a trusted partner in the digital landscape, creating value for our clients and contributing to the advancement of technology.


Santa Fe Plaza-18236 102 Ave
Edmonton, Alberta

Phone: (780) 701-4050
Fax: (780) 451-6050
[email protected]